Privacy Policy

1. Information We Collect

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (handled via Razorpay)
• IP Address, browser type, device info
• Usage data via cookies and analytics

2. How We Collect Information

• Account registration
• Order placement
• Newsletter or promo signups
• Customer support inquiries
• Automatically via cookies/analytics

3. Why We Collect It

• Process orders and delivery
• Prevent fraud and verify identity
• Customer service support
• Marketing (if opted-in)
• Improve website experience
• Comply with legal requirements

4. Sharing & Disclosure

We do not sell or rent your personal data.

We may share data with:

• Payment processors (e.g., Razorpay)
• Shipping and logistics partners
• Analytics and marketing providers
• Authorities when required by law

5. Data Storage & Security

• Stored securely on encrypted servers
• Payments handled by secure third parties
• Access limited to authorized personnel
• We notify users in case of data breaches as required by law

6. Cookies

We use cookies to:

• Analyze site traffic
• Improve performance
• Personalize user experience

You can manage cookies via your browser settings.

7. Your Rights

• Access your personal data
• Request corrections or updates
• Withdraw consent from marketing emails
• Request deletion (subject to applicable laws)

To exercise your rights, email us at privacy@runvay.co.in.

8. Data Retention

• Retained as long as needed for services
• Comply with legal obligations
• Resolve disputes and enforce policies

9. Third-Party Links

Our website may contain links to third-party platforms (e.g., Instagram, WhatsApp). We are not responsible for their privacy practices.

10. Policy Updates

We may update this Privacy Policy periodically. All updates will be posted on this page with a new effective date.

11. Contact Us

📧 Email: privacy@runvay.co.in

📬 Address: [Insert Official Business Address]