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Terms & Conditions

Effective Date: [Insert Date]

Welcome to runvay.co.in, the official website of Runvay, a clothing brand based in India. These Terms & Conditions (Terms) govern your access to and use of our website and services.

By using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this website.
  • We only accept orders and deliver within India. Orders from outside India will not be accepted or processed.

2. Products & Availability

  • All products listed on the website are subject to availability.
  • We reserve the right to change, discontinue, or limit quantities of any products without prior notice.

3. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or reject any order.
  • Email confirmation does not guarantee fulfillment until dispatched.

4. Pricing & Payment

  • All prices are in INR (₹), inclusive of applicable taxes.
  • Payments accepted via Razorpay, UPI, cards, or net banking.
  • We do not store payment information. For issues, contact your bank.

5. Shipping & Delivery

  • Delivery only within India.
  • Timelines may vary based on location and external factors.
  • Runvay is not liable for courier or logistics delays.

6. Returns, Exchanges & Cancellations

  • Eligible for Return/Exchange: Defective or wrong item received — report within 48 hours with unboxing video/photos at support@runvay.co.in.
  • Not Eligible: Wrong size ordered, color variation, used or washed items.
  • Cancellation: Only before shipment.

7. Intellectual Property

All content on this website is the intellectual property of Runvay. Unauthorized use is strictly prohibited.

8. Prohibited Activities

  • No illegal or unauthorized activity allowed.
  • Do not violate any laws or third-party rights.
  • No hacking or misusing the website.

9. Limitation of Liability

Runvay is not liable for indirect or consequential damages. Our maximum liability is limited to the amount paid for the product.

10. Dispute Resolution

Contact us first at support@runvay.co.in for disputes. All legal matters are under Bangalore, Karnataka jurisdiction, India.

11. Policy Changes

We may update these Terms. Continued use means you accept the changes.

12. Contact Information

  • Email: support@runvay.co.in
  • Website: https://www.runvay.co.in
  • Address: [Insert your official mailing address]